Privacy Policy
PRIVACY AND PERSONAL DATA PROTECTION POLICY
We are committed to protecting the personal data of our clients.
As such, we undertake to respect the rules of personal data protection regarding the personal data of our clients and users of this website, in all situations where the collection and processing of personal data occur.
WHY THIS PERSONAL DATA PROTECTION POLICY?
This Policy aims to inform our clients and users of this website about the general rules for processing personal data, which are collected and processed in strict compliance with the personal data protection legislation in force at any given time, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”).
We adhere to best practices in the field of security and personal data protection, having adopted the necessary technical and organizational measures to comply with the GDPR and ensure that the processing of personal data is lawful, fair, transparent, and limited to authorized purposes.
We are committed to the protection and confidentiality of personal data, having adopted the measures deemed appropriate to ensure the accuracy, integrity, and confidentiality of personal data, as well as all other rights belonging to the respective data subjects.
WHAT DOES THIS DATA PROTECTION POLICY COVER?
This Data Protection Policy applies exclusively to the collection and processing of personal data for which we are responsible for processing, within the scope of services and products made available to our clients and users on this website.
On this website, there may be links to other websites that are unrelated to us. The provision of such links is done in good faith, and we cannot be held responsible for the collection and processing of personal data carried out through those websites, nor do we accept any liability regarding such websites, namely regarding their accuracy, credibility, and functionalities provided therein.
WHAT IS PERSONAL DATA?
Personal data is any information, of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable natural person.
An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
WHAT DOES THE PROCESSING OF PERSONAL DATA CONSIST OF?
The processing of personal data consists of an operation or set of operations performed on personal data or sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, alignment, interconnection, restriction, erasure, or destruction.
WHO IS THE DATA CONTROLLER?
The entity responsible for processing personal data is the company or entity to which this website is intended, and which determines the purposes and means of processing the same.
For this purpose, if the data subject needs to contact the data controller, they may do so through our contact details present on this website.
WHO IS THE DATA PROTECTION OFFICER?
The data protection officer plays a relevant role in the processing of personal data, ensuring, among other aspects, the compliance of data processing with current legislation, verifying compliance with this Data Protection Policy, and establishing clear rules for processing personal data, ensuring that everyone who entrusts us with the processing of their personal data is aware of how we handle it and what rights they have in this matter.
Thus, data subjects, if they wish, may send a communication to the Data Protection Officer regarding matters related to the processing of personal data, using for this purpose our email or contact form available on this website.
WHAT TYPES OF PERSONAL DATA ARE PROCESSED?
We process the personal data necessary for the provision of services and/or supply of products, as well as for marketing purposes, processing data such as name, address, telephone number, and email address, among others, always requiring that the owner of such data accepts this Privacy Policy, fully aware that at any time they may delete or request the deletion or modification of their data.
Personal data will also be processed, provided the respective subject has authorized it, for the purpose of promoting services and/or products within the scope of our newsletter, strictly for internal use, and will never be transferred to third parties.
Where prior consent from the client/user exists, it may be withdrawn at any time, without, however, compromising the lawfulness of the processing carried out based on the consent previously given.
As your consent is imperative, we have adopted a stance and technical means so that, rather than just removing your permission from our databases, we prefer to delete your data completely, which will happen IMMEDIATELY and, in most cases, automatically through the mechanisms present on this website for that purpose, without prejudice to cases where it is necessary to deliver a service or product you purchased on this website. In such cases, deletion will be scheduled until that product/service has been supplied and/or sent to you.
WHEN AND HOW DO WE COLLECT YOUR PERSONAL DATA?
This Privacy Policy covers only this website, meaning the data in question will be obtained through it, whether by subscribing to our newsletter, registering in our client area, or submitting an email using the form on this site for that purpose, prior consent of the data subject being always mandatory.
If the data subject is not our client, their personal data will only be processed when made available, namely through subscription to newsletters, in which case the rules of this Data Protection Policy shall apply.
The personal data collected may be processed electronically and in an automated or non-automated manner, ensuring in all cases strict compliance with personal data protection legislation. Data is stored in specific databases created for this purpose, and under no circumstances will the data collected be used for any purpose other than that for which it was collected or for which consent was granted by the data subject.
WHO ARE THE RECIPIENTS OF PERSONAL DATA?
Without prejudice to the recipients indicated throughout this Privacy Policy, we may communicate the client’s/user’s personal data for the purpose of fulfilling legal obligations, namely to law enforcement, judicial, tax, and regulatory authorities.
WHAT ARE THE PURPOSES OF PROCESSING PERSONAL DATA AND THEIR LEGAL GROUNDS?
In general, the personal data collected is grounded on and intended for managing the contractual relationship in cases where products or services are obtained through this website, and/or for information and marketing actions through our newsletters.
Additionally, personal data may also be processed to comply with legal obligations and for the purposes of investigating, detecting, and prosecuting serious crimes.
HOW LONG DO WE STORE YOUR PERSONAL DATA?
The length of time for which personal data is stored and preserved varies according to the purpose for which the information is processed.
Indeed, there are legal requirements that mandate storing data for a minimum period. Thus, whenever there is no specific legal requirement, the data will be stored and preserved only for the minimum period necessary to fulfill the purposes that motivated its collection or subsequent processing, as defined by law.
WHAT ARE YOUR RIGHTS AS A DATA SUBJECT?
As data subjects, clients and/or users are guaranteed at any time the right of access, rectification, updating, restriction, and erasure of their personal data (except for data that is essential for the provision of services or compliance with legal obligations to which the controller is subject), the right to object to its use for commercial purposes, the withdrawal of consent (without compromising the lawfulness of processing carried out under that consent), as well as the right to data portability.
HOW CAN YOU ACCESS, RECTIFY, UPDATE, RESTRICT, ERASE, OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA, OR WITHDRAW CONSENT?
Without prejudice to the provisions of the GDPR, the data subject may do so directly or upon written request through the contacts provided on this website.
HOW CAN YOU OBJECT TO RECEIVING CONTACTS FOR MARKETING PURPOSES?
We may send informative emails known as newsletters to our users who have subscribed to receive them and given their consent. You may delete your contact information through the link provided for this purpose in all newsletters we send, or by contacting us for that purpose.
HOW CAN YOU LODGE A COMPLAINT?
Without prejudice to submitting complaints directly through the contacts provided on this website, you may also lodge a complaint directly with the Supervisory Authority, which is the National Data Protection Commission (Comissão Nacional de Proteção de Dados – CNPD), using the contact details provided by this entity for that purpose.
WHAT MEASURES ARE ADOPTED TO ENSURE THE SECURITY OF YOUR PERSONAL DATA?
We follow industry standards to protect your details during transmission, and once received, we implement various measures to maintain the security of the personal data you have transmitted to us.
HOWEVER, YOU SHOULD BE AWARE THAT NO METHOD OF ELECTRONIC TRANSMISSION OR STORAGE IS 100% SECURE. THEREFORE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE CANNOT BE HELD LIABLE FOR ANY CLAIMS, LOSSES, AND DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL LOSSES OR DAMAGES INCURRED BY YOU OR ANY USER RELATED TO COMPUTER FRAUD, RISKS, OR ANY OTHER BREACH OR CIRCUMSTANCE IN WHICH YOUR INFORMATION IS ACCESSED OR DISCLOSED WITHOUT OUR EXPRESS AUTHORIZATION.
UNDER WHAT CIRCUMSTANCES IS THERE COMMUNICATION OR TRANSFER OF DATA TO OTHER ENTITIES?
Under no circumstances will we transfer your personal data obtained through this site to third parties for any purpose whatsoever.
HOW DO WE USE “COOKIES”?
A cookie is a small text file placed on your hard drive by a web page that allows websites to remember your choices, dates, and previous browsing paths on the site. These are also used to prevent you from having to repeatedly enter your personal information and password every time you use our website.
Cookies have no harmful effect on your processor and do not contain viruses. Cookies from our Internet pages do not display information regarding your personal data. You can disable the use of cookies at any time in your browser settings.
Generally, cookies on our web pages are only used for anonymous and statistical evaluation and to improve customer navigation.
Click here to learn more about our Cookie Policy.
CHANGES TO OUR PRIVACY POLICY
We reserve the right to make adjustments or changes to this Personal Data Protection Policy at any time; users of this website should visit this privacy policy regularly to keep abreast of any changes made to it.